STATEMENT OF PRIVACY
The HomePigeon is committed to protecting your privacy and providing the service platform that gives you safe online experience. With the implementation of the Personal Data Protection Act 2010 (“PDPA”), which came into force on 15th November 2013, Next Matrix (M) Sdn Bhd (“Next Matrix”- the platform provider of the HomePigeon, herein referred to as “us” or “we”) wish to assure you that we take your privacy seriously and are committed to the protection of your personal data and privacy.
By using www.thehomepigeon.com website (“Site”), registering your interest with us or by transacting or interacting with us on the products and/or services provided by the Site, you consent to the collection, processing, use, disclosure and retention (collectively “processing”) of your Personal Information by us and our group of companies (“the Group”) and all persons involved in the provision of products or services by us.
A. COLLECTION OF PERSONAL INFORMATION
1. “Your Personal Information” which we process may include information which you have previously provided us with or may subsequently provide to us, concerning your personal details and customer information (such as your info, your company’s info, your customer’s info, your lists, projects and the like), contact details (such as address, email, phone numbers), and such other personal and customer information that we may process from time to time.
2. The provision of your Personal Information is voluntary. However, failure to supply such data may result in us being unable to provide the services you require.
3. You acknowledge and consent to our processing of your Personal Information for the purposes listed out in the section on Use of Personal Information.
4. You are entitled to withdraw your consent to the processing of your Personal Information at any point in time by notifying us. However, please note that notwithstanding the withdrawal of your consent, we may still proceed to process your Personal Information in circumstances recognised and permitted by law.
5. In addition, we may use web-based tools when you visit our website, such as “cookies” to track your online activities, including your registration, submissions, and information requests, in accordance with applicable law. Cookies are small text files placed by a website server on your computer or other device you are using to access the website. Sometimes we collect anonymous information about the pages you have viewed, which is used to assess the website’s performance and allows us to monitor and improve performance. Other cookies track your online activities on this website, including the IP address from which you accessed the website, and may link that information with Personal Information you have provided us through online registration, to help us remember your settings. We may also use your IP address to help diagnose problems with our server and to administer the website. The length of time we may keep a cookie on your device will depend on the nature of the cookie and the reason we have set it. We use “session” cookies, which expire when you close your browser and do not remain on your computer or device. We also use “persistent” cookies, which remain on your computer or device, and which are deleted when they are no longer necessary.
This website uses Google Analytics, a web analyst service provided by Google, Inc. to analyze your use of the website (including your IP address) through “cookies”. This data is transmitted to and stored by Google on servers in the United States. Google may transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website, or you may be required to re-register each time you download or request materials from the website. Full terms relating to the use of Google Analytics can be accessed at http://www.google.co.uk/analytics/tos.html.
You may enable or disable cookies by using your browser; your web browser may be set to accept cookies automatically, but can be changed to decline them. The Help section of the toolbar on most browsers will tell you how to set your browser to prevent accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.
Chrome: http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647
Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Opera: http://www.opera.com/browser/tutorials/security/privacy/
Internet Explorer: http://windows.microsoft.com/en-GB/windows-vista/Block-or-allow-cookies
Safari: www.apple.com/support/?path=Safari/3.0/en/9277.html
B. USE OF PERSONAL INFORMATION
We may process your Personal Information for any of the following purposes:
1. to process your transactions, order and provide services that you have requested from time to time, including to facilitate payments and service delivery;
2. to provide you with marketing, advertising and promotional information, materials and/or documents relating to products and/or services that we and/or the Group may be selling, marketing, offering or promoting whether such products or services exist now or are created in the future;
3. our internal record keeping, maintenance and updating of any information database(s), customer service-related matters and other administrative purposes;
4. to manage our relationship with you;
5. to communicate with you, including responding to your inquiries:
6. to comply with, any legal or regulatory requirements or as required o permitted under any laws, rules, regulations, court orders, by-laws. guidelines, circulars or codes (collectively “laws) applicable to us or any member companies of the Group:
7. to update you on our products and services from time to time;
8. to process any applications or requests for new services and/or products made by you:
9 to enforce our legal and/or contractual rights against you:
10. for any other purpose that is incidental or ancillary to the above purposes; and
11. other reasons that are required or permitted under the PDPA or other applicable laws.
In addition, we may share information with trusted partners where the passing of the information is necessary to provide you with the service requested such as perform statistical analysis, print and mail your documents, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services and they are required to maintain the confidentiality of your information.
C. DISCLOSURE AND TRANSFER OF PERSONAL INFORMATION
In certain circumstances, we may need to disclose, process and/or transfer your Personal Information for the purposes listed in section on Use of Personal Information. Where we do so, we would merely disclose Personal Information that is necessary for the purpose of such disclosure.
You acknowledge and consent to the disclosure, processing and/or transfer of your Personal Information to any of the following categories of persons or entities (whether located within or outside Malaysia) for any of the purposes listed in section on Use of Personal Information:
(a) any Group companies, including all related companies, subsidiaries, holding companies and associated companies of Next Matrix, our affiliates, licensees and joint venture partners;
(b) any body or person to whom we are compelled or required to do so under any laws or in response to any competent or government, state, provincial, local government, statutory or municipal authority, industry regulators, law enforcement authority, agency or body; and
(c) our sub-contractors and service or product providers in connection our products or services.
D. ACCESS & INQUIRIES
1. Subject to any exceptions under applicable laws, you may at hereafter make a written request for access to, or for correction or rectification of your Personal Data or limit the processing of Personal Information by contacting us.
2. In respect of your right to access and/or correct your Personal Information, we have the right to refuse your request to access and/or make any correction to your Personal Information for the reasons permitted under the applicable laws, such as where the expense of providing access to you is disproportionate to the risks to your privacy.
3. It is important that your Personal Information is kept up-to-date. Should there be any changes to your Personal Information, kindly update with us soonest so that we may update our records.
E. LINKS TO THIRD-PARTY WEB SITES
Links on the Site to third party web sites or information are provided solely as a convenience to you. If you use these links, you will leave the Site. Such links do not constitute or imply an endorsement, sponsorship, or recommendation by Next Matrix of the third party, the third-party web site, or the information contained therein. We are not responsible for the availability of any such web sites or liable for any such web site or the content thereon. If you use the links to the web sites of Next Matrix affiliates or service providers, you will leave the Site, and will be subject to the terms of use and privacy policy applicable to those web sites.
F. CHANGES TO THIS STATEMENT
We will occasionally update this Statement of Privacy without prior notice to you. By continuing to communicate with us or by continuing to use our services following modifications, updates or amendments to this Statement, this shall signify your acceptance of such modification, updates or amendments. We encourage you to periodically review this Statement to be informed of how we are protecting your information.